Consulting and process Implementation
Using the ITIL best practice approach to IT Service Management as a
springboard, Pink Elephant provides end-to-end consulting
Working with established design teams, Pink Elephant consultants
support the design and documentation of the processes that are part
of an ITSM initiative.
Pink Elephant project consultants can engage at any phase of the
ITSM project lifecycle. Our consultants provide guidance,
leadership and subject matter expertise to support process projects
and process managers of ITSM initiatives.
Pink Elephant supports the strategic approach focus of client
projects through the dedication of a senior IT Management
Consultants to a strategic role. This role supports senior level
managers and program office leadership during all phases of an ITSM
initiative - from visioning through to the successful conclusion of
the ITSM program.
NOMD can offer professional training courses through our partner
The Information Technology Infrastructure Library (ITIL), is a set
of good practices for IT service management (ITSM) that focuses on
aligning IT services with the needs of business.
ITIL v3 certification levels
WHO SHOULD ATTEND & PREREQUISITES
ITIL Foundations is suitable for anyone working in IT services
requiring more information about the ITIL best practice
There are no mandatory prerequisites. Work experience in IT
services is recommended.
COBITis a framework created by ISACA for information technology
(IT) management and IT Governance.
It is a supporting toolset that allows managers to bridge the gap
between control requirements, technical issues and business
PRojects IN Controlled Environments 2 (PRINCE2) is a structured
project management method endorsed by the UK government as the
project management standard for public projects.
4 ISO/IEC 20000
ISO/IEC 20000 is the first worldwide international standard (ISO)
specifically aimed at IT Service Management (ITSM). It describes an
integrated set of management processes for the effective delivery
of services to the business and its customers.
There are two different types of ISO 20000 certifications -
Organizational and Personal.
NOMD can offer ITSM Tools from our partner USU to implement the
best practice of ITIL this solution allow the customer to obtain a
comprehensive overview of their IT processes and IT infrastructure,
allowing them to transparently chart, track, allocate and actively
manage their IT costs.
Through our partners network NOMD can participate in big projects
and tenders in different domains like BI,DMS and already we
implement many projects in different sectors like Governments