NOMD can offer professional training courses through our partner
The Information Technology Infrastructure Library (ITIL), is a set
of good practices for IT service management (ITSM) that focuses on
aligning IT services with the needs of business.
ITIL v3 certification levels
WHO SHOULD ATTEND & PREREQUISITES
ITIL Foundations is suitable for anyone working in IT services
requiring more information about the ITIL best practice
There are no mandatory prerequisites. Work experience in IT
services is recommended.
COBITis a framework created by ISACA for information technology
(IT) management and IT Governance.
It is a supporting toolset that allows managers to bridge the gap
between control requirements, technical issues and business
PRojects IN Controlled Environments 2 (PRINCE2) is a structured
project management method endorsed by the UK government as the
project management standard for public projects.
4 ISO/IEC 20000
ISO/IEC 20000 is the first worldwide international standard (ISO)
specifically aimed at IT Service Management (ITSM). It describes an
integrated set of management processes for the effective delivery
of services to the business and its customers.
There are two different types of ISO 20000 certifications -
Organizational and Personal.